CITIZENS' CHARTER

OFFICE OF THE CITY GENERAL SERVICES OFFICER

Payment of Utilities

Classification:                 Simple
Type of Transaction:       G2B – Government to Business
Who may avail:                Utility Service Providers

             Payment of utilities (telephone, water and electric bills) is done monthly. The client delivers the Statement of Accounts/Billing Statements to the city. For the city to effect timely payment of the same bills, utility service providers are expected to submit their billings not later than three (3) days after the date of the billing statements. Due dates of the above mentioned bills are as follows:

            Telephone (PLDT) – payment is within fifteen (15) days starting from the date of billing statements

            Water (Prime Water) – payment is within fifteen (15) days starting from the date of billing statements

            Electric (LUECO, LUELCO) – payment is within fifteen (15) days starting from the date of billing statements

NO FEES AND CHARGES REQUIRED.