CITIZENS' CHARTER

CORPORATE RELATIONS OFFICE

Provision of Public Information Procedure

Classification:                 Simple
Type of Transaction:       G2C – Government to Citizen      
Who may avail:            

              • All City Work Units
              • Partner NGAs
              • Liga ng mga Barangay and its components
              • National and Local Government Unit
              • Schools/Universities and other Academic Institutions
              • Local and National Print
              • Broadcast and Television Media
              • Foreign Organizations
              • Other Residents and Stakeholders

             The Corporate Relations Office is mandated to provide relevant, accurate and adequate information suitable for public consumption. It extends government transparency through maximizing different communication materials in the form of published articles, photo releases, press releases, audio-visual materials, magazines, primers and brochures. The office also utilizes existing communication technologies through print, broadcast and digital media for the enhanced delivery of basic services. 

             The Corporate Relations Office also manages the customer’s feedback and complaint mechanism of the City Government.

NO FEES AND CHARGES REQUIRED.