CITIZENS' CHARTER

Welcome to the Citizens' Charter Portal!

An initiative designed to empower citizens and enhance government accountability.

OFFICE OF THE CITY ACCOUNTANT
OFFICE OF THE CITY ADMINISTRATOR
OFFICE OF THE CITY AGRICULTURIST
BIDS AND AWARDS COMMITTEE
OFFICE OF THE CITY BUDGET OFFICER
CITY DISASTER RISK REDUCTION MANAGEMENT OFFICE
CITY ENVIRONMENT AND NATURAL RESOURCES OFFICE
OFFICE OF THE CITY HEALTH OFFICER
INFORMATION AND COMMUNICATIONS TECHNOLOGY OFFICE
OFFICE OF THE CITY LEGAL OFFICER
CITY PLANNING AND DEVELOPMENT OFFICE
CORPORATE RELATIONS OFFICE
CITY SOCIAL WELFARE AND DEVELOPMENT OFFICE
OFFICE OF THE CITY TREASURER
GENERAL SERVICES OFFICE
HUMAN RESOURCE MANAGEMENT OFFICE
OFFICE OF THE INTERNAL AUDITOR
LOCAL ECONOMIC AND BUSINESS DEVELOPMENT
OFFICE OF THE CITY LIBRARIAN
LA UNION SCIENCE CENTRUM AND MUSEUM
LOCAL YOUTH DEVELOPMENT OFFICE
OFFICE OF THE CITY ASSESSOR
OFFICE OF THE CITY ENGINEER
OFFICE OF THE CITY MAYOR
OFFICE OF THE CITY VICE MAYOR
OFFICE FOR PUBLIC SAFETY
OFFICE FOR STRATEGY MANAGEMENT
OFFICE OF THE SECRETARY TO THE SANGGUNIANG PANLUNGSOD
PUBLIC EMPLOYMENT SERVICE OFFICE
OFFICE OF THE CITY CIVIL REGISTRAR
OFFICE OF THE CITY VETERINARIAN

© 2024 • Citizens’ Charter – City Government of San Fernando, La Union 

Citizens’ Charter is an official agency service standard document, or a pledge, that communicates, in simple terms, information on the services provided by the government to its citizens. It describes in detail the comprehensive and uniform checklist of requirements for each type of application or request; procedure to obtain a particular service; persons responsible for each step; maximum time to conclude the process; document/s to be presented by the applicant or requesting party; if necessary, amount of fees; and procedure for filing complaints.